1. Introduction
These Terms and Conditions (“Terms”) govern the recruitment services provided by EasyTalent (“EasyTalent”, “we”, “us”, or “our”). By purchasing a role, you (“Client”, “you”, or “your”) agree to be bound by these Terms.
2. Service Description
EasyTalent provides on-demand talent acquisition services charged on a monthly basis, per role. A role refers to a single open position for which EasyTalent is engaged to provide recruitment services during a billing period.
Services include access to recruiter time allocated to sourcing, screening, and managing the recruitment process for the active role. The level of activity may vary depending on role complexity, market conditions, and Client responsiveness. The service renews monthly unless paused or cancelled by the Client.
3. Pricing
Pricing is charged monthly, per role. Fees are fixed and are not calculated based on candidate salary or placement outcome. EasyTalent does not charge commissions or success fees.
Billing commences when a role is activated. Roles may be paused or cancelled in accordance with these Terms. Pricing may be subject to promotional discounts as outlined in Section 19.
4. Price Changes
EasyTalent reserves the right to change pricing or alter service inclusions. Clients will be provided with at least 60 days’ notice of any pricing changes.
5. Payments
Payments are made via credit or debit card through our website. Charges renew monthly from the date of the initial payment unless the role is paused or cancelled prior to renewal.
Clients will be notified by email at least 7 days before renewal.
6. Candidate Rights (Ownership)
The Client retains ongoing rights to contact and hire candidates introduced by EasyTalent, with no time limitation and no placement or success fees payable. The Client is responsible for complying with all applicable privacy, employment, and data protection laws when contacting or engaging candidates.
7. Delivery of Service
Engagement of a role does not guarantee a hire.
Candidate screening conducted by EasyTalent will be undertaken via video call. In-person interviews are not included.
Any reference to a 7-day shortlist is indicative only and not a guaranteed deliverable. Timeframes depend on role complexity and market conditions.
EasyTalent operates exclusively within Australia.
8. LinkedIn Advertising
Advertising activity is at EasyTalent’s discretion. Each role includes up to A$500 in LinkedIn advertising, applied once per role and not renewed monthly. Unused advertising allocations are forfeited if a role is paused or cancelled.
Any additional advertising costs will be at the Client’s expense unless otherwise agreed.
9. Placement Guarantees
EasyTalent does not offer any placement or hiring guarantee.
10. Pause and Cancellation
Clients may pause or cancel a role at any time. No notice period is required.
Pauses take effect immediately. Where a role is paused, billing stops from the pause date and any unused time in the current billing period may be banked in accordance with Section 11.
Cancellations take effect at the end of the current billing cycle, provided the cancellation is submitted before the renewal date. No refunds are provided for partial billing periods.
11. Banked Time
Where a role is paused, any unused time remaining in the current billing period may be banked for future use by the Client. Banked time is not refundable, has no cash value, and may only be applied to future recruitment services provided by EasyTalent.
Banked time may be applied to a future role engaged by the same Client. Banked time must be used within six (6) months of the pause date. Any unused banked time expires after this period. Banked time is not transferable to another client.
12. EasyTalent's Rights
EasyTalent reserves the right to refuse service to any Client and to end a role at the conclusion of a billing cycle.
13. Refund Policy
A 7-day trial period applies from the date a role is activated. If the Client chooses not to continue within this period, they may request a refund of up to 75% of fees paid. Refunds are issued at EasyTalent’s discretion.
After the 7-day period, all fees are non-refundable.
14. Client Responsibilities
Clients are responsible for providing accurate job descriptions, role requirements, and relevant information necessary for recruitment. Clients must review candidate submissions and provide feedback in a timely manner.
15. Confidentiality
EasyTalent will keep all Client information and discussions confidential, except where disclosure is required by law.
16. Limitation of Liability
To the extent permitted by law, EasyTalent will not be liable for any indirect, consequential, or incidental loss arising from the use of its services. Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.
17. Governing Law
These Terms are governed by the laws of Victoria, Australia. The courts of Victoria have exclusive jurisdiction over any disputes arising under these Terms.
18. Amendments
EasyTalent may amend these Terms from time to time. Changes take effect upon publication on our website, except where otherwise stated (including pricing changes under Section 4).
19. Promotions and Discounts
EasyTalent may offer discounts from time to time, including discounts for multiple roles. Any discount for multiple roles applies only when three or more roles are purchased in a single transaction. Discounts do not apply retroactively and do not apply to roles added, activated, or purchased at a later date.
By engaging EasyTalent’s services, you confirm that you have read, understood, and agree to these Terms. If you have questions, please contact us before proceeding.